Office Manager - Urgent Care Medical Clinic

Key Tasks and Responsibilities
- Assure clinic is open and appropriately staffed to a level to provide great medical care and customer service.
- Ensure the facility and equipment are available, operational, maintained, safe, and clean.
- Develop monthly staff schedule, review timecards, and provide input to payroll calculation.
- Inspect and maintain records on facilities and equipment.
- Coordinate facility and equipment maintenance and other vendor services.
- Perform daily financial accounting including cash drawer balance, make daily deposit, etc.
- Assure staff is adequately trained and equipped to perform their jobs.
- Assure patient privacy and confidentiality including HIPAA compliance.
- Communicate and ensure compliance with company policies and procedures.
- Resolve and approve billing holds, financial refunds and accounting corrections.
- Monitor supply inventories and order all supplies.
- Interact with customers, review customer feedback, and respond to customer suggestions.
- Identify community marketing opportunities and engage staff in grassroots marketing.
- Perform front-end registration and/or clinical tasks as a back-up as needed.

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