Office Manager - Urgent Care Medical Clinic

Key Tasks and Responsibilities
- Assure clinic is open and appropriately staffed to a level to provide great medical care and customer service.
- Ensure the facility and equipment are available, operational, maintained, safe, and clean.
- Develop monthly staff schedule, review timecards, and provide input to payroll calculation.
- Inspect and maintain records on facilities and equipment.
- Coordinate facility and equipment maintenance and other vendor services.
- Perform daily financial accounting including cash drawer balance, make daily deposit, etc.
- Assure staff is adequately trained and equipped to perform their jobs.
- Assure patient privacy and confidentiality including HIPAA compliance.
- Communicate and ensure compliance with company policies and procedures.
- Resolve and approve billing holds, financial refunds and accounting corrections.
- Monitor supply inventories and order all supplies.
- Interact with customers, review customer feedback, and respond to customer suggestions.
- Identify community marketing opportunities and engage staff in grassroots marketing.
- Perform front-end registration and/or clinical tasks as a back-up as needed.

Don't Be Fooled

The fraudster will send a check to the victim who has accepted a job. The check can be for multiple reasons such as signing bonus, supplies, etc. The victim will be instructed to deposit the check and use the money for any of these reasons and then instructed to send the remaining funds to the fraudster. The check will bounce and the victim is left responsible.